extraordinary communications

Module 1: BUILDING TRUST

Discovering the Human Needs on Virtual and Hybrid Teams

Trust: A Foundational Element

A Framework for Building Trust

Knowledge Check for Module 1: Building Trust (C1M1)

7 Leadership Best Practices: #1 - Start with the Why

Module 2: 7 VIRTUAL LEADER BEST PRACTICES

7 Leadership Best Practices: #2 - Be Available

7 Leadership Best Practices: #3 - Hire Intentionally for the Virtual and Hybrid Environment

7 Leadership Best Practices: #4 - Limit Virtual Team Size for Better Engagement

7 Leadership Best Practices: #5 - Don't Create 2nd Class Citizens

7 Leadership Best Practices: #6 Change the Way You Think About Measurement

7 Leadership Best Practices: #7 - Make Onboarding a Priority

7 Virtual Leadership Best Practices - Reference Document

Knowledge Check for Module 2: 7 Leadership Best Practices (C1M2)

Module 3: MAINTAINING A COACHING MINDSET

Six Ways to Be - #1 Be Self-Aware

Six Ways to Be - #2 Be Present

Six Ways to Be - #3 Be Empathetic

Six Ways to Be - #4 Be Curious

Six Ways to Be - #5 Be Proactive

Six Ways to Be - #6 Be Clear

Knowledge Check for Module 3: Six Ways to Be (C1M3)

Module 1: Foster Team Ownership and Accountability

Knowledge Check for Module 1: Fostering Accountability and Ownership (C2L1)

Module 2: Communicating Through Technology - Snapshot Video

How and When to Communicate Virtually

Tips for Virtual and Hybrid Leaders for Sharing and Getting Information

The 3 Levels of Virtual and Hybrid Meetings

How Virtual and Hybrid Meetings Help Meet the Human Needs of the Team

Knowledge Check for Module 2: Communicating with your virtual or hybrid team (C2M2)

Module 3: Engage the Team During Meetings - Snapshot

Before the Meeting

Who to Invite and Why

Know Your Virtual Meeting Platform

Virtual Platform Tools to Master

During the Meeting

The Welcome

Purpose | Benefit | Agenda

Facilitate the Meeting Content

3 Best Practices: #1 The Conversational Link

3 Best Practices: #2 Annotate while Speaking

3 Best Practices: #3 Talk | Type | Select

Smart Tip: Engagement Tip for Medium and Large Meetings

Smart Tip: Do THIS Before You End Your Meeting

Knowledge Check for Module 3: Engage the Team During Meetings (C2M3)

Module 1: Know Each Team Member as an Individual

Knowledge Check for Module 1: Know Each Team Member as an Individual (C3M1)

Module 2: Embrace Your Multigenerational Teammates _Snapshot

A Look at the Generations: Traditionalists

A Look at the Generations: Baby Boomers

A Look at the Generations: Generation X

A Look at the Generations: Millenials

A Look at the Generations: Generation Z

4 Best Practices for Leading Multigenerational Teams

Knowledge Check for Module 2: Embrace Your Multigenerational Teammates (C3M2)

Module 3: Adapt to Geographical Communication Differences

Knowledge Check for Module 3: Adapt to Geographical Communication Differences (C3M3)

Module 4: Build Communication Bridges

Knowledge Check for Module 4: Build Communication Bridges (C3M4)

Before you go...